After graduating from high school, Kanae enrolled at the Amusement Media Academy, a vocational school for voice actors and artists, and graduated in 2007. Prior to graduating she was a member of two voice acting groups called Koetchi (こえっち) and Rirachitchi (りらちっち) before both groups disbanded in December 2005 and January 28, 2007 respectively.
Her first major role came in 2007 when she played the lead heroine, Amu Hinamori, from the anime Shugo Chara!. The show became a hit and Kanae was praised by critics. Since then, she has voiced Amu in other Shugo Chara! franchises including radio serials, drama CDs and video games.
She and fellow voice actress Aki Toyosaki are good friends who worked together on several anime including Shugo Chara!, To Love-Ru, The World God Only Knows, Hanasaku Iroha and Toaru Kagaku no Railgun (both also hosted the Toaru Kagaku no Railgun web radio show, Radio no Railgun).
She was also nominated for "Best Rookie Voice Actress," at the 4th Seiyuu Awards.
In January 1st, 2024, she announced on both her blog and Twitter account that she got married to a man from outside the entertainment industry.
